/* ==========================================================================
   CIXIZOC — Customer Care chat window (page)
   ========================================================================== */

body.cz-care-page,
body.cz-care-page .cz-shop-page {
	background: #fdf5f6;
}

body.cz-care-page .cz-shop-header {
	background: rgba(255, 255, 255, 0.82);
	backdrop-filter: blur(10px);
	border-bottom-color: rgba(209, 123, 143, 0.15);
}

.cz-care {
	max-width: 760px;
	margin: 0 auto;
	padding: clamp(1.5rem, 4vw, 2.5rem) var(--cz-shop-pad) clamp(2.5rem, 6vw, 4rem);
}

.cz-care__hero {
	margin-bottom: clamp(1.5rem, 4vw, 2rem);
	text-align: center;
}

.cz-care__title {
	margin: 0 0 0.75rem;
	font-family: var(--cz-shop-serif);
	font-size: clamp(2rem, 5vw, 2.75rem);
	font-weight: 400;
	letter-spacing: 0.03em;
	color: var(--cz-shop-ink);
}

.cz-care__lead {
	display: grid;
	gap: 0.2rem;
	margin: 0;
}

.cz-care__lead-line {
	font-size: 0.92rem;
	font-weight: 300;
	line-height: 1.65;
	color: var(--cz-shop-muted);
}

.cz-care__window {
	display: flex;
	flex-direction: column;
	min-height: clamp(28rem, 72vh, 40rem);
	overflow: hidden;
	border: 1px solid rgba(209, 123, 143, 0.18);
	border-radius: 1.35rem;
	background: rgba(255, 255, 255, 0.72);
	box-shadow: 0 18px 50px rgba(209, 123, 143, 0.12);
	backdrop-filter: blur(12px);
}

.cz-care__window-head {
	padding: 1rem 1.15rem;
	border-bottom: 1px solid rgba(209, 123, 143, 0.12);
	background: rgba(255, 255, 255, 0.55);
}

.cz-care__window-brand {
	display: flex;
	align-items: center;
	gap: 0.75rem;
}

.cz-care__window-avatar {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 2.5rem;
	height: 2.5rem;
	border-radius: 50%;
	background: #d17b8f;
	color: #fff;
	font-size: 0.95rem;
	font-weight: 500;
}

.cz-care__window-name {
	margin: 0 0 0.15rem;
	font-size: 0.95rem;
	font-weight: 500;
	color: var(--cz-shop-ink);
}

.cz-care__window-status {
	margin: 0;
	font-size: 0.78rem;
	font-weight: 300;
	color: var(--cz-shop-muted);
}

.cz-care__window .cz-support__chat--page {
	display: flex;
	flex: 1;
	flex-direction: column;
	min-height: 0;
}

.cz-care__window .cz-support__thread {
	flex: 1;
	min-height: 14rem;
	max-height: none;
	margin: 0;
	padding: 1.15rem 1rem 0.75rem;
	overflow-y: auto;
	background: linear-gradient(180deg, rgba(253, 245, 246, 0.35) 0%, rgba(255, 255, 255, 0.2) 100%);
}

.cz-care__window .cz-support__form {
	margin: 0;
	padding: 0.85rem 1rem calc(0.85rem + env(safe-area-inset-bottom));
	border-top: 1px solid rgba(209, 123, 143, 0.12);
	background: rgba(255, 255, 255, 0.88);
}

.cz-care__window .cz-support__topics {
	padding: 0 1rem;
	margin-top: 0.35rem;
}

@media (max-width: 768px) {
	.cz-care__window {
		min-height: calc(100vh - 12rem);
		border-radius: 1rem;
	}

	.cz-chat-composer__input textarea {
		font-size: 16px;
	}
}

@media (max-width: 480px) {
	.cz-care {
		padding-top: 1rem;
	}
}